Shipping policy
At Reidbike, we are committed to providing a reliable, transparent, and customer-friendly shopping experience. Please review our shipping information below.
Order Processing
Handling Time: Orders are processed and prepared for shipment within 0–1 business day after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
In rare circumstances, such as high order volumes, promotional events, or unforeseen operational delays, processing may take slightly longer. If this occurs, we will keep you informed.
Shipping Information
Delivery Time
Once your order has been dispatched, estimated delivery is:
3–5 business days
Delivery times may vary depending on the destination country, customs procedures, weather conditions, and carrier operations.
Shipping Coverage
We offer worldwide shipping to most countries and regions.
Shipping Costs
Free Standard Shipping is provided on all orders.
No additional shipping fees will be charged at checkout unless otherwise stated on the product page.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
You can use the tracking number provided to monitor the status and progress of your shipment through the carrier's tracking system.
Delivery Information
Address Accuracy
Customers are responsible for providing complete and accurate shipping information at checkout.
Reidbike cannot be held responsible for delays, failed deliveries, or additional costs resulting from incorrect, incomplete, or outdated address details supplied by the customer.
Delivery Attempts
If a delivery cannot be completed due to customer unavailability, incorrect address information, or failure to respond to carrier communications, the carrier may attempt redelivery or return the package according to its policies.
Any fees charged by the carrier for redelivery, storage, or return shipments may be the responsibility of the customer.
Damaged, Defective, or Incorrect Items
We recommend inspecting your order upon delivery.
If you receive an item that is damaged, defective, or incorrect, please contact us within 14 days of delivery at Ericlouise45@gmail.com
To help us resolve the issue quickly, please include:
- Your order number
- A description of the issue
- Clear photographs showing the damage, defect, or incorrect item
After reviewing your claim, we will work with you to provide an appropriate resolution, which may include a replacement, repair, or refund in accordance with applicable consumer protection laws.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to circumstances beyond our control, including:
- Customs inspections and clearance procedures
- Severe weather conditions
- Transportation disruptions
- Carrier service interruptions
- Public holidays
Estimated delivery dates are provided as guidance and are not guaranteed.
Contact Information
If you have any questions regarding shipping, delivery, or your order, please contact us:
Reidbike
Business Address : 19 Tarnside Cl, Smallbridge, Rochdale OL16 2QD, United Kingdom
Email: Ericlouise45@gmail.com
Phone: +44 77 37 22 60 55